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Diploma In Aviation Management And Customer Service

The air traffic is expected to immensely increase by the next couple of years which would require well-trained professionals at the aviation industry for air hostess, cabin crew, and ground staff. The 1 year diploma course offered by PS aviation involves in depth knowledge regarding aviation industry and airports. This course grooms the students and trains them soft skills along with technical knowledge necessary to work at the aviation sector. The curriculum includes sessions which improve personality and appearance of the pupil, a course regarding English language, guidelines on phonetics, classes on time management, motivation, and leadership skills.

Our experts provide training regarding procedures for air shipments, arranging the materials in accordance with the pre-determined rules, accurate air waybills, and application of correct rate which will help you boost your career as ground and cargo staff. The structure of our course includes operations, air cargo acceptance basic rating principles, cargo manuals, air waybill completion, introduction about RAMP & DGR (Dangerous Goods Regulation), Baggage Handling, passport and VISA checking, as well as refund and cancellation policy. The technical knowledge imparted in our students will enable them to handle emergency situations inside the aircraft. Apart from this, this course will allow the students to effectively work at retail as well as hospitality sector as they will acquire excellent customer servicing skills. The mock interviews will prepare our students to get high profile jobs in aviation industry, retail management sector, and hospitality sector.


COURSE DETAILS:

  • Name of the Course : Diploma In Aviation Management And Customer Service (Air Hostess, Ground Staff & Cabin Crew)
  • Type of Course : Diploma Certification
  • Duration : 12 months
  • Eligibility : 12th passed (Arts, Commerce or Science) or equivalent
  • Learning Mode : Full Time
  • Age Limit : 18 to 28 years

CAREER PROSPECTS:

  • Airlines | Airports | Travel Agencies | Tour Agencies | Aviation Firms | Hospitality Sector

    Retail Industry

COURSE OUTLINE

  • Introduction to Aviation Industry | Grooming & Diet | Soft skills & Interpersonal skills

    Communication & Body Language | Phonetic & Time Zones | Motivation & Time Management

    Personality Development | Leadership | Customer Service | Retail Management

    Introduction to Aviation Industry | Introduction to Airport | Governing Authorities

    Aircrafts and its parts | Introduction to ground Handling | Introduction to passenger service –

    Check-In, Boarding, Arrival, Reservations | Baggage Handling – BMA & BBA and Special Baggage

    Cargo Handling Introduction to RAMP | Travel Documentation & VISA | Mock Interviews

    DGR- Dangerous goods Regulations Basic Aviation Safety and Load & Trim

    Emergency and Accidents | Introduction to Hospitality Management | Role Play
We have successfully placed our candidates in the following companies
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Copyright © 2019 PS Aviation Academy Pvt. Ltd. All Rights Reserved. Developed By: BC SOFTWARE SERVICES PVT. LTD.

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